Terms of sale

These terms of sale apply to any order placed on STUDIO OBJET by a consumer. The full text, which prevails, is available on our Terms and Conditions page (/pages/cgv), drawn up in French.

Seller: Arthur ASTOLFI EI (“Vitalys”), 9 impasse des Iris, 57645 Retonfey, France – SIRET 109 980 334 00014 – arthur.atlf@icloud.com – +33 6 03 23 71 72.

Prices: in euros, all taxes included. VAT not applicable, art. 293 B of the French General Tax Code. Standard shipping included for France and the European Union. No customs duties or import fees are charged on delivery.

Order and payment: the contract is concluded once payment is accepted; full payment is due when ordering. A confirmation is sent by email.

Delivery: to France and the European Union, no later than 30 days after the order. A tracking number is sent when the order ships.

Right of withdrawal: 14 days from receipt, without giving any reason, via the “Withdraw from the contract here” button, by email, by post or with the model form attached to the Terms and Conditions. Return costs are borne by the customer; full refund, including initial delivery, within 14 days.

Legal guarantees: legal guarantee of conformity (2 years, art. L.217-1 et seq. of the French Consumer Code) and guarantee against hidden defects (art. 1641 et seq. of the French Civil Code).

Complaints and mediation: complaints can be sent to us by email or post. If a dispute is not resolved, the customer may refer it free of charge to the consumer mediator named in article 13 of the Terms and Conditions.

Applicable law: French law, without prejudice to more protective provisions of the law of the customer's country of residence.